INFORMATION COLLECTION AND USE

Welcome to MAYABYMONIKA.COM, where your privacy matters. This Privacy Policy outlines how MAYABYMONIKA.COM treats personally identifiable information collected during your interactions with the MAYABYMONIKA.COM site and services. It extends to information shared by MayaByMonika’s authorized business partners. Please note that it doesn’t apply to entities beyond MayaByMonika’s control. Your use of ‘MAYABYMONIKA.COM’ implies your agreement with this policy. MAYABYMONIKA.COM collects personally identifiable information during account registration, product or service usage, page visits, and participation in promotions. Our business partners may also contribute to this information pool. When you register with MAYABYMONIKA.COM, we request details like your first name, last name, State, City, email, phone number, and gender. Once registered and signed in, you are no longer anonymous to us. Registration may involve providing mobile phone and email details for alerts and services. By registering, you authorize us to send SMS/email alerts, including advertising messages. By using ‘MAYABYMONIKA.COM,’ registering, or making a purchase, you allow us, our affiliates, and associate partners to contact you through email, phone calls, SMS, or direct mail for various service-related and promotional purposes. While MAYABYMONIKA.COM prioritizes the security of your personally identifiable information, it may be shared with affiliates, associate partners, or business partners for specific reasons outlined herein. This sharing might extend to any successor-in-interest due to a business sale or corporate change. If you wish to stop receiving marketing information or want your information removed, reach out to help@MAYABYMONIKA.COM. For any privacy-related concerns or clarifications, contact us at help@MAYABYMONIKA.COM. Your privacy is our priority at MAYABYMONIKA.COM.

LOG DATA

In the realm of MAYABYMONIKA.COM, akin to the custodians of numerous online domains, we diligently amass the data your browser dispatches, fondly referred to as ‘Log Data,’ each time you grace us with your virtual presence. This Log Data is a treasure trove, potentially revealing your computer’s unique Internet Protocol (‘IP’) address, the distinctive nuances of your chosen browser type and version, the tapestry of web pages woven by your digital footsteps, the chronological tale of your visit, the temporal investment in each page, and an array of additional statistical gems. Furthermore, our commitment to enhancing your experience leads us to leverage the insights provided by esteemed third-party services such as Google Analytics, which adeptly collect, vigilantly monitor, and artfully analyze this wealth of information.

SECURITY

In our unwavering commitment to safeguarding your personal information, we deploy meticulous precautions and adhere to industry best practices, ensuring its impervious protection from inappropriate loss, misuse, unauthorized access, disclosure, alteration, or untimely destruction. Should you opt for the expediency of a direct payment gateway for your transactions with MAYABYMONIKA.COM, rest assured that your credit card data finds a secure abode within our systems. Employing the formidable shield of the Payment Card Industry Data Security Standard (PCI-DSS), this sensitive information becomes an enigma, rendering it anonymous in our eyes. The longevity of your purchase transaction data within our repositories is strictly confined to the temporal confines necessary for the seamless completion of your transaction. Once this transactional journey concludes, the vestiges of your purchase information are promptly expunged, unless you consciously choose to retain it for future endeavours. Our pledge to fortify your digital interactions extends beyond our confines, as all our direct payment gateways rigorously comply with the exacting standards set forth by PCI-DSS, overseen by the PCI Security Standards Council. This collaborative endeavour unites industry titans such as Visa, MasterCard, American Express, and Discover in an unyielding commitment to ensuring the secure handling of credit card information, both within our store and in collaboration with our esteemed service providers.

THIRD PARTY ADVERTISING

In the dynamic tapestry of our online realm, we occasionally enlist the expertise of third-party advertising companies and adept ad agencies to curate an engaging digital landscape when you grace our Web site. These visionary entities operate with the utmost discretion, focusing solely on enhancing your online experience without prying into personal details such as your name, address, email address, or telephone number. Crafting a symphony of tailored advertisements, these entities leverage the nuances of your visits not only to our site but also across the digital landscape, weaving a narrative of goods and services that resonate with your interests. Fear not, for your privacy remains inviolate – the information they gather is of an anonymous nature, a mosaic of your interactions with our website and the broader spectrum of products and services we offer. The mechanics of this seamless integration involve the subtle dance of pixel tags, a sophisticated industry-standard technology embraced by major websites. Through this elegant ballet, no personally identifiable information is ever plucked from your digital footprint. Your journey through cyberspace remains an uncharted adventure, marked only by the tailored allure of advertisements that align harmoniously with your digital pursuits.

LEGAL

Adherence to the sacred tenets of non-disclosure and its attendant agreements is the cornerstone of our operational ethos. Our relentless commitment extends to meticulously safeguarding the integrity and security of websites tethered to our digital tapestry. While we earnestly strive to foster safe and secure cyber havens, it’s imperative to acknowledge that the reins of control over third-party websites elude our grasp. In navigating the intricate terrain of legal obligations, we embrace the responsibility entrusted to us by Statutory Authorities and Regulators. In the nuanced dance of legal compliance, there may arise situations or procedural junctures where the imperative to share information with these esteemed Authorities/Regulators becomes unavoidable. Rest assured, this commitment is not merely a legal obligation but an earnest endeavour to navigate the complex web of legal responsibilities with transparency and integrity.

OTHER SITES

Within the expansive ecosystem of our digital domain, you may encounter affiliates or satellite sites intricately linked to our web expanse. It’s essential to recognize that any personal information shared on these sites doesn’t fall under our custodial purview. Each affiliate operates under its own unique privacy practices, forming a mosaic of diverse approaches, and we ardently advocate for a discerning perusal of their individual privacy policies. In the symphony of online interactions, these affiliated sites may introduce their own subtle notes by placing cookies or files on your computer. As custodians of your digital experience, they might curate data or gently seek personal insights, each endeavour contributing to the dynamic interplay of your virtual journey. In this multifaceted digital tapestry, we encourage a mindful exploration, cognizant of the distinctive nuances that each affiliated site brings to the harmonious cacophony of your online interactions.

CHANGES IN THIS POLICY

As of the 29th of November 2023, our Privacy Policy takes centre stage, orchestrating a seamless symphony of protection for your digital footprint. This composition will persist, weaving its protective mantle, unless orchestrated changes alter its melodic provisions in the future. When such changes come to life, they’ll instantly resonate within the confines of this page, ushering in a new chapter of effectiveness. Ever-adaptable in the ever-evolving digital landscape, we retain the prerogative to refine and redefine our Privacy Policy at any juncture. We extend a gentle nudge to you, dear user, to occasionally cast a discerning eye on this policy canvas, as your continued interaction with our service implies a tacit acknowledgment and embrace of any modifications we may introduce. In the event of material transformations to this melodic composition, we pledge to serenade you with due notice. This may manifest as a harmonious email notification gracefully delivered to the address you’ve entrusted us with, or a visually striking proclamation gracing the prominent stage of our website. Your ongoing journey with us not only speaks to the resonance of our shared melody but signifies your informed consent to waltz with the refined notes of our ever-evolving Privacy Policy.

AGE OF CONSENT

As you navigate through these digital realms, it is essential to affirm that you embody the age of majority in your state of residence or, alternatively, that you possess the age of majority and have graciously extended your consent for any minor dependents under your care to engage with this site. This affirmative representation establishes a foundational understanding, ensuring that the symphony of your digital interactions unfolds within the harmonious bounds of legal and consensual orchestration.

DISCLAIMER

This pronouncement serves as an informed notice to visitors of this esteemed website/portal, as well as any third-party entities. While the custodians of this digital realm, namely MAYABYMONIKA.COM Solutions Private Limited (“MAYABYMONIKA.COM”), diligently uphold the accuracy of the Content, it is paramount to acknowledge that, within the bounds of applicable law, MAYABYMONIKA.COM assumes no legal liability. No warranty is extended regarding the absolute accuracy or completeness of the information on this website, nor is there a guarantee of error-free web pages or uninterrupted availability. MAYABYMONIKA.COM expressly disclaims and excludes all express and implied warranties, terms, or conditions not explicitly stated herein, to the extent permitted by applicable law. The disclaimer extends to all liabilities for any loss or damage incurred due to errors or omissions, regardless of whether these stem from negligence, accidents, or other causes. This exclusion, however, does not negate claims for fraudulent misrepresentation, personal injuries, or loss of life. By utilizing the service, you expressly agree that any associated risks are borne solely at your discretion. MAYABYMONIKA.COM retains the right to intermittently remove the service or terminate it without notice. Under no circumstances shall MAYABYMONIKA.COM, along with its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages. This encompasses, but is not limited to, lost profits, revenue, savings, data, or any similar damages, arising from your use of the service or any products obtained through it. Notwithstanding the foregoing, MAYABYMONIKA.COM reserves the right to contact you through various means, including email, SMS, or phone calls, for soliciting feedback and providing additional services. The disclaimer explicitly absolves MAYABYMONIKA.COM from liability arising out of such feedback solicitation and additional service provision. To enhance your browsing experience, we employ cookies and technologies like pixel tags and clear gifs to store information on your visits. Cookies facilitate the recognition of information you consented to provide and assist in tailoring the website to your professional needs. While we may also use cookies for advertising banners, rest assured they won’t contain personal information. The choice to accept or decline cookies lies with you, but note that opting out may impact your website experience. You can manage your cookie settings to suit your preferences, bearing in mind that disabling cookies may render parts of the website non-functional or inaccessible. We recommend leaving them enabled for an optimal user experience.

PRIVACY TERMS

Your explicit acknowledgment and consent resonate in the digital corridors as MAYABYMONIKA.COM undertakes the responsible task of collecting, holding, utilizing, and transferring your personal data in strict alignment with the articulated Privacy Terms, accessible at https://MayaByMonika.Com/#/privacy-policy. The orchestration of the collection, usage, processing, and storage of your personal data unfolds in the following manner:

1. Type of information collected:

MAYABYMONIKA.COM, in its pursuit of delivering the MAYABYMONIKA.COM Services with precision and legality, selectively gathers information indispensable for the delineated and lawful objectives. This trove of information is handled with utmost care, ensuring that its processing remains tethered to the original purposes. Importantly, MAYABYMONIKA.COM stands resolute against the unwarranted transfer, sale, or diversion of your information to any other pursuit, except for the circumscribed promotion of MayaByMonika’s business. The spectrum of information that MAYABYMONIKA.COM may collect encompasses the following types: In the meticulous pursuit of securing your personal information, MAYABYMONIKA.COM orchestrates the collection and utilization of your data in concordance with the outlined Privacy Terms, accessible at https://MayaByMonika.Com/#/privacy-policy. The intricacies of this process unfold as follows:

2. Information Captured while Using/Browsing MAYABYMONIKA.COM App

a. Device Type – MOBILE b. Device Price c. Brand d. Model e. SKU f. IMEI

3. Information Collected from Third Parties:

a. MAYABYMONIKA.COM, upon securing your consent, may solicit third parties to enrich your MAYABYMONIKA.COM App experience and provide exclusive services not accessible to all users. This may encompass: b. The collection of credit-related information (e.g., credit score) from third parties (e.g., Credit Information Companies/Information Utilities/Account Aggregators) under a contractual agreement. c. The receipt of additional information, such as (i) data aiding fraud detection and safety, from third-party service providers/partners, and (ii) insights about your activities and experiences through MayaByMonika’s partner networks.

4. Information Provided by You:

a. As you embark on your MAYABYMONIKA.COM App journey, MAYABYMONIKA.COM may request certain information during registration, login, sign-up, and throughout your interaction with the app. This information may be collected through online sources, registration forms, contact us forms, or support team interactions. b. The information sought at registration/login/sign-up may include but is not limited to: i. Name (First Name, Middle Name, and Last Name) ii. Mobile Number iii. Email ID iv. Date of Birth v. PAN vi. Documents for KYC Compliance vii. Other details/documents as deemed necessary by MAYABYMONIKA.COM. c. Additional information, such as address, payment or banking details, and governmental identification numbers, may be requested based on the features or nature of MAYABYMONIKA.COM Services availed.

5. How the Collected Information is Used:

a. Your information is harnessed to enhance MAYABYMONIKA.COM Services and ensure compliance with applicable laws. MAYABYMONIKA.COM may share or process this information, as permitted by law, with group companies, subsidiaries, affiliates, service providers, agencies, and/or third parties, for purposes such as transaction completion, service rendering, service enhancement, and new product offerings. b. The utilization encompasses: i. Curating/optimizing loans/MAYABYMONIKA.COM Services, offers, and rewards tailored for you. ii. Developing statistical information for MAYABYMONIKA.COM Services improvement. iii. Storing and maintaining information to comply with legal obligations. iv. Conducting marketing activities, including promotional materials. v. Communicating about MAYABYMONIKA.COM App/MAYABYMONIKA.COM Services, updates, support, events, or notices. vi. Analysing statistical information to enhance MAYABYMONIKA.COM Services.

6. Illustrative List of Activities:

a. Identifying Devices: Using device-related and application-related information to identify devices accessing MAYABYMONIKA.COM App. b. Verification: Employing information to verify your identity. c. Risk Management and Anti-fraud Checks: Using device-related information and location for risk control, fraud detection, and service improvement. d. Diagnosing Service Failures: Utilizing logs information to diagnose service or technical problems. e. Data Analysis: Employing device-related and application-related information for statistical analysis. f. Improving Experience: Analyzing usage data to enhance product/service offerings and user experience. g. Collecting Feedback: Corresponding to utilize feedback and maintaining records. h. Sending Notices: Using information to send important notices about changes to terms, conditions, and policies. This comprehensive framework ensures that your journey with MAYABYMONIKA.COM is not just secure but also tailored to your unique needs and preferences. MAYABYMONIKA.COM may leverage your name, phone number, and email address for the purpose of promoting its diverse array of products and services. You retain the right to refrain from receiving promotional communications from MAYABYMONIKA.COM, and you can exercise this right by sending an email to grievanceredressal@MAYABYMONIKA.COM. DATA RETENTION MayaByMonika’s lending service platform is committed to securely and lawfully retaining customer information and financial transaction data for a period of 10 years. In exceptional cases, such as audits and customer complaints, data may be stored for an extended duration. DATA ENCRYPTION MayaByMonika’s lending service platform employs robust data encryption measures to ensure the security of customer information during transmission and while at rest. This encompasses, but is not limited to, the encryption of sensitive data, such as account numbers, personal identification information, and transaction records. The Data Controller will utilize industry-standard encryption protocols and algorithms to protect customer information from unauthorized access. The encryption keys will be securely stored and managed.