INFORMATION COLLECTION AND USE
Welcome to MAYABYMONIKA.COM, where your privacy matters. This Privacy Policy
outlines how MAYABYMONIKA.COM treats personally identifiable information
collected during your interactions with the MAYABYMONIKA.COM site and services.
It extends to information shared by MayaByMonika’s authorized business
partners. Please note that it doesn’t apply to entities beyond MayaByMonika’s control.
Your use of ‘MAYABYMONIKA.COM’ implies your agreement with this policy. MAYABYMONIKA.COM
collects personally identifiable information during account registration,
product or service usage, page visits, and participation in promotions. Our
business partners may also contribute to this information pool.
When you register with MAYABYMONIKA.COM, we request details like your first
name, last name, State, City, email, phone number, and gender. Once registered
and signed in, you are no longer anonymous to us. Registration may involve
providing mobile phone and email details for alerts and services. By
registering, you authorize us to send SMS/email alerts, including advertising
messages. By using ‘MAYABYMONIKA.COM,’ registering, or making a purchase, you
allow us, our affiliates, and associate partners to contact you through email,
phone calls, SMS, or direct mail for various service-related and promotional
purposes.
While MAYABYMONIKA.COM prioritizes the security of your personally
identifiable information, it may be shared with affiliates, associate partners,
or business partners for specific reasons outlined herein. This sharing might
extend to any successor-in-interest due to a business sale or corporate change.
If you wish to stop receiving marketing information or want your information
removed, reach out to help@MAYABYMONIKA.COM. For any privacy-related concerns
or clarifications, contact us at help@MAYABYMONIKA.COM. Your privacy is our
priority at MAYABYMONIKA.COM.
LOG DATA
In the realm of MAYABYMONIKA.COM, akin to the custodians of numerous online
domains, we diligently amass the data your browser dispatches, fondly referred
to as ‘Log Data,’ each time you grace us with your virtual presence. This Log
Data is a treasure trove, potentially revealing your computer’s unique Internet
Protocol (‘IP’) address, the distinctive nuances of your chosen browser type
and version, the tapestry of web pages woven by your digital footsteps, the
chronological tale of your visit, the temporal investment in each page, and an
array of additional statistical gems. Furthermore, our commitment to enhancing
your experience leads us to leverage the insights provided by esteemed
third-party services such as Google Analytics, which adeptly collect,
vigilantly monitor, and artfully analyze this wealth of information.
SECURITY
In our unwavering commitment to safeguarding your personal information, we
deploy meticulous precautions and adhere to industry best practices, ensuring
its impervious protection from inappropriate loss, misuse, unauthorized access,
disclosure, alteration, or untimely destruction. Should you opt for the
expediency of a direct payment gateway for your transactions with MAYABYMONIKA.COM,
rest assured that your credit card data finds a secure abode within our
systems. Employing the formidable shield of the Payment Card Industry Data
Security Standard (PCI-DSS), this sensitive information becomes an enigma,
rendering it anonymous in our eyes. The longevity of your purchase transaction
data within our repositories is strictly confined to the temporal confines
necessary for the seamless completion of your transaction. Once this
transactional journey concludes, the vestiges of your purchase information are
promptly expunged, unless you consciously choose to retain it for future
endeavours.
Our pledge to fortify your digital interactions extends beyond our confines,
as all our direct payment gateways rigorously comply with the exacting
standards set forth by PCI-DSS, overseen by the PCI Security Standards Council.
This collaborative endeavour unites industry titans such as Visa, MasterCard,
American Express, and Discover in an unyielding commitment to ensuring the
secure handling of credit card information, both within our store and in
collaboration with our esteemed service providers.
THIRD PARTY ADVERTISING
In the dynamic tapestry of our online realm, we occasionally enlist the
expertise of third-party advertising companies and adept ad agencies to curate
an engaging digital landscape when you grace our Web site. These visionary
entities operate with the utmost discretion, focusing solely on enhancing your
online experience without prying into personal details such as your name,
address, email address, or telephone number.
Crafting a symphony of tailored advertisements, these entities leverage the
nuances of your visits not only to our site but also across the digital
landscape, weaving a narrative of goods and services that resonate with your
interests. Fear not, for your privacy remains inviolate – the information they
gather is of an anonymous nature, a mosaic of your interactions with our
website and the broader spectrum of products and services we offer.
The mechanics of this seamless integration involve the subtle dance of pixel
tags, a sophisticated industry-standard technology embraced by major websites.
Through this elegant ballet, no personally identifiable information is ever
plucked from your digital footprint. Your journey through cyberspace remains an
uncharted adventure, marked only by the tailored allure of advertisements that
align harmoniously with your digital pursuits.
LEGAL
Adherence to the sacred tenets of non-disclosure and its attendant
agreements is the cornerstone of our operational ethos. Our relentless
commitment extends to meticulously safeguarding the integrity and security of
websites tethered to our digital tapestry. While we earnestly strive to foster
safe and secure cyber havens, it’s imperative to acknowledge that the reins of
control over third-party websites elude our grasp.
In navigating the intricate terrain of legal obligations, we embrace the
responsibility entrusted to us by Statutory Authorities and Regulators. In the
nuanced dance of legal compliance, there may arise situations or procedural
junctures where the imperative to share information with these esteemed
Authorities/Regulators becomes unavoidable. Rest assured, this commitment is
not merely a legal obligation but an earnest endeavour to navigate the complex
web of legal responsibilities with transparency and integrity.
OTHER SITES
Within the expansive ecosystem of our digital domain, you may encounter
affiliates or satellite sites intricately linked to our web expanse. It’s
essential to recognize that any personal information shared on these sites
doesn’t fall under our custodial purview. Each affiliate operates under its own
unique privacy practices, forming a mosaic of diverse approaches, and we
ardently advocate for a discerning perusal of their individual privacy
policies.
In the symphony of online interactions, these affiliated sites may introduce
their own subtle notes by placing cookies or files on your computer. As
custodians of your digital experience, they might curate data or gently seek
personal insights, each endeavour contributing to the dynamic interplay of your
virtual journey. In this multifaceted digital tapestry, we encourage a mindful
exploration, cognizant of the distinctive nuances that each affiliated site
brings to the harmonious cacophony of your online interactions.
CHANGES IN THIS POLICY
As of the 29th of November 2023, our Privacy Policy takes centre stage,
orchestrating a seamless symphony of protection for your digital footprint.
This composition will persist, weaving its protective mantle, unless
orchestrated changes alter its melodic provisions in the future. When such
changes come to life, they’ll instantly resonate within the confines of this
page, ushering in a new chapter of effectiveness.
Ever-adaptable in the ever-evolving digital landscape, we retain the
prerogative to refine and redefine our Privacy Policy at any juncture. We
extend a gentle nudge to you, dear user, to occasionally cast a discerning eye
on this policy canvas, as your continued interaction with our service implies a
tacit acknowledgment and embrace of any modifications we may introduce.
In the event of material transformations to this melodic composition, we
pledge to serenade you with due notice. This may manifest as a harmonious email
notification gracefully delivered to the address you’ve entrusted us with, or a
visually striking proclamation gracing the prominent stage of our website. Your
ongoing journey with us not only speaks to the resonance of our shared melody
but signifies your informed consent to waltz with the refined notes of our
ever-evolving Privacy Policy.
AGE OF CONSENT
As you navigate through these digital realms, it is essential to affirm that
you embody the age of majority in your state of residence or, alternatively,
that you possess the age of majority and have graciously extended your consent
for any minor dependents under your care to engage with this site. This
affirmative representation establishes a foundational understanding, ensuring
that the symphony of your digital interactions unfolds within the harmonious
bounds of legal and consensual orchestration.
DISCLAIMER
This pronouncement serves as an informed notice to visitors of this esteemed
website/portal, as well as any third-party entities. While the custodians of
this digital realm, namely MAYABYMONIKA.COM Solutions Private Limited (“MAYABYMONIKA.COM”),
diligently uphold the accuracy of the Content, it is paramount to acknowledge
that, within the bounds of applicable law, MAYABYMONIKA.COM assumes no legal
liability. No warranty is extended regarding the absolute accuracy or
completeness of the information on this website, nor is there a guarantee of
error-free web pages or uninterrupted availability.
MAYABYMONIKA.COM expressly disclaims and excludes all express and implied
warranties, terms, or conditions not explicitly stated herein, to the extent
permitted by applicable law. The disclaimer extends to all liabilities for any
loss or damage incurred due to errors or omissions, regardless of whether these
stem from negligence, accidents, or other causes. This exclusion, however, does
not negate claims for fraudulent misrepresentation, personal injuries, or loss
of life.
By utilizing the service, you expressly agree that any associated risks are
borne solely at your discretion. MAYABYMONIKA.COM retains the right to
intermittently remove the service or terminate it without notice. Under no
circumstances shall MAYABYMONIKA.COM, along with its directors, officers,
employees, affiliates, agents, contractors, interns, suppliers, service
providers, or licensors, be held liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or consequential damages. This
encompasses, but is not limited to, lost profits, revenue, savings, data, or
any similar damages, arising from your use of the service or any products
obtained through it.
Notwithstanding the foregoing, MAYABYMONIKA.COM reserves the right to
contact you through various means, including email, SMS, or phone calls, for
soliciting feedback and providing additional services. The disclaimer
explicitly absolves MAYABYMONIKA.COM from liability arising out of such
feedback solicitation and additional service provision.
To enhance your browsing experience, we employ cookies and technologies like
pixel tags and clear gifs to store information on your visits. Cookies
facilitate the recognition of information you consented to provide and assist
in tailoring the website to your professional needs. While we may also use
cookies for advertising banners, rest assured they won’t contain personal
information. The choice to accept or decline cookies lies with you, but note
that opting out may impact your website experience. You can manage your cookie
settings to suit your preferences, bearing in mind that disabling cookies may
render parts of the website non-functional or inaccessible. We recommend
leaving them enabled for an optimal user experience.
PRIVACY TERMS
Your explicit acknowledgment and consent resonate in the digital corridors
as MAYABYMONIKA.COM undertakes the responsible task of collecting, holding,
utilizing, and transferring your personal data in strict alignment with the
articulated Privacy Terms, accessible at https://MayaByMonika.Com/#/privacy-policy.
The orchestration of the collection, usage, processing, and storage of your
personal data unfolds in the following manner:
1. Type of information collected:
MAYABYMONIKA.COM, in its pursuit of delivering the MAYABYMONIKA.COM Services
with precision and legality, selectively gathers information indispensable for
the delineated and lawful objectives. This trove of information is handled with
utmost care, ensuring that its processing remains tethered to the original
purposes. Importantly, MAYABYMONIKA.COM stands resolute against the unwarranted
transfer, sale, or diversion of your information to any other pursuit, except
for the circumscribed promotion of MayaByMonika’s business. The spectrum of
information that MAYABYMONIKA.COM may collect encompasses the following types:
In the meticulous pursuit of securing your personal information, MAYABYMONIKA.COM
orchestrates the collection and utilization of your data in concordance with
the outlined Privacy Terms, accessible at https://MayaByMonika.Com/#/privacy-policy.
The intricacies of this process unfold as follows:
2. Information Captured while Using/Browsing MAYABYMONIKA.COM App
a. Device Type – MOBILE
b. Device Price
c. Brand
d. Model
e. SKU
f. IMEI
3. Information Collected from Third Parties:
a. MAYABYMONIKA.COM, upon securing your consent, may solicit third parties
to enrich your MAYABYMONIKA.COM App experience and provide exclusive services
not accessible to all users. This may encompass:
b. The collection of credit-related information (e.g., credit score) from third
parties (e.g., Credit Information Companies/Information Utilities/Account
Aggregators) under a contractual agreement.
c. The receipt of additional information, such as (i) data aiding fraud
detection and safety, from third-party service providers/partners, and (ii)
insights about your activities and experiences through MayaByMonika’s partner
networks.
4. Information Provided by You:
a. As you embark on your MAYABYMONIKA.COM App journey, MAYABYMONIKA.COM may
request certain information during registration, login, sign-up, and throughout
your interaction with the app. This information may be collected through online
sources, registration forms, contact us forms, or support team interactions.
b. The information sought at registration/login/sign-up may include but is
not limited to:
i. Name (First Name, Middle Name, and Last Name)
ii. Mobile Number
iii. Email ID
iv. Date of Birth
v. PAN vi. Documents for KYC Compliance
vii. Other details/documents as deemed necessary by MAYABYMONIKA.COM.
c. Additional information, such as address, payment or banking details, and
governmental identification numbers, may be requested based on the features or
nature of MAYABYMONIKA.COM Services availed.
5. How the Collected Information is Used:
a. Your information is harnessed to enhance MAYABYMONIKA.COM Services and
ensure compliance with applicable laws. MAYABYMONIKA.COM may share or process
this information, as permitted by law, with group companies, subsidiaries,
affiliates, service providers, agencies, and/or third parties, for purposes
such as transaction completion, service rendering, service enhancement, and new
product offerings. b. The utilization encompasses:
i. Curating/optimizing loans/MAYABYMONIKA.COM Services, offers, and rewards
tailored for you.
ii. Developing statistical information for MAYABYMONIKA.COM Services
improvement.
iii. Storing and maintaining information to comply with legal obligations.
iv. Conducting marketing activities, including promotional materials.
v. Communicating about MAYABYMONIKA.COM App/MAYABYMONIKA.COM Services, updates,
support, events, or notices. vi. Analysing statistical information to enhance MAYABYMONIKA.COM
Services.
6. Illustrative List of Activities:
a. Identifying Devices: Using device-related and application-related
information to identify devices accessing MAYABYMONIKA.COM App.
b. Verification: Employing information to verify your identity.
c. Risk Management and Anti-fraud Checks: Using device-related information and
location for risk control, fraud detection, and service improvement.
d. Diagnosing Service Failures: Utilizing logs information to diagnose service
or technical problems.
e. Data Analysis: Employing device-related and application-related information
for statistical analysis.
f. Improving Experience: Analyzing usage data to enhance product/service
offerings and user experience.
g. Collecting Feedback: Corresponding to utilize feedback and maintaining
records.
h. Sending Notices: Using information to send important notices about changes
to terms, conditions, and policies. This comprehensive framework ensures that
your journey with MAYABYMONIKA.COM is not just secure but also tailored to your
unique needs and preferences.
MAYABYMONIKA.COM may leverage your name, phone number, and email address for
the purpose of promoting its diverse array of products and services. You retain
the right to refrain from receiving promotional communications from MAYABYMONIKA.COM,
and you can exercise this right by sending an email to grievanceredressal@MAYABYMONIKA.COM.
DATA RETENTION MayaByMonika’s lending service platform is committed to
securely and lawfully retaining customer information and financial transaction
data for a period of 10 years. In exceptional cases, such as audits and
customer complaints, data may be stored for an extended duration.
DATA ENCRYPTION MayaByMonika’s lending service platform employs robust data
encryption measures to ensure the security of customer information during
transmission and while at rest. This encompasses, but is not limited to, the
encryption of sensitive data, such as account numbers, personal identification
information, and transaction records. The Data Controller will utilize
industry-standard encryption protocols and algorithms to protect customer
information from unauthorized access. The encryption keys will be securely
stored and managed.